Elio |Earrings|
Materials
Silver - 18k Gold
Details
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Measures
Lenght 3,3 cm - Width 1,2 cm
This piece has been handmade by the artist, therefore this jewel might be slightly different from the one shown in these pictures. The disclaimer does not apply to one-of-a-kind jewelry
Shippings
Shippings
The estimated time of delivery can be expected to be
ITALY - 1/2 business days with DHL, 3/7 business days with UPS in Italy
EUROPE - 2/3 business days with DHL. 5/10 business days with UPS to any country in Europe
INTERNATIONAL - 4/10 business days with DHL. 5/15 business days with UPS to any country outside of Europe
We ship within 48 hours (2 business days) from the moment you placed your order - of in-stock jewelry
Shipping costs are free in Italy and within Europe for orders over €150, and over €250 to U.S. & Canada
We also ship to the UK only orders equal or above €180. The shipping is complimentary as in every other European Country
Shipping costs are calculated at checkout
Custom duties are not included in the purchase
For more informations please see our Shipping and Return Policy
Returns
Returns
You can return your purchase within 15 days from the time of delivery. Contact us through our Contact Form
Don't forget to mention your order number.
Please note that Customs duties as well as taxes and shipping costs will not be refunded.
For further infos see our Shipping and Return Policy
Regarding Made to Order jewelry, please see here
You can find informations about Final sales and Special Price jewelry here
Jewelry Care
Jewelry Care
Treat your jewels with care:
- store them in an airtight box or in a pouch to avoid dirt as much as possible;
- remove them before going sleeping, showering, bathing, swimming, gardening or doing housework or any other heavy lift or a work that involves chemical or corrosive compounds;
- wear your jewels after having dressed and take them off before undressing;
- try to avoid contact with perfumes, moisturizers, chlorine, lotions, hairspray, water, salty sea water or any liquid (especially with burnished, oxidized or plated jewels);
- protect them from extreme temperatures, rough or hard surfaces.
For more detailed info please see our Jewelry Care page
Made-to-Order Jewelry
Made-to-Order Jewelry
1. Made to order
A made-to-order jewel is a jewel that is not physically available in our gallery and will therefore be made upon your request.
The waiting time for it to ship, may be up to 8 weeks.
2. Withdrawal
You have 48 hours from the moment you have placed your order to change your mind and have a full refund - shipping costs included.
Contact us at this link to let us know.
After 48 hours you will not be entitled to a refund. Nugae galleria will withhold 100% of the amount you paid.
3. Mixed carts
When you place an order of both ready to ship jewelry and made to order, you will have what we call a mixed cart.
Shipment of the available jewelry may be delayed until your made to order jewelry will be ready to ship.
To ensure a faster delivery of your in-stock jewelry, we recommend making two separate orders- one for your made-to-order jewelry and one for your ready-to-ship ones.
4. Returns and refunds for made to order jewelry
Made to order jewelry is considered a Final Sale, meaning these jewels are not eligible for returns and refunds nor exchanges.
Since the order was especially made upon your request, there will not be any refund.
Nugae galleria will withhold the entire amount you paid.
Customs duties will not be refunded nor covered.
In case of damaged jewelry upon delivery, please see paragraph 3.2 damaged items upon delivery in the Shipping and Return Policy
5. Exceptions
If, for any reason, we cannot ship your jewelry within the timeframe of 8 weeks as stated, you will be entitled to withdraw from your purchase and to ask for a full refund (100%) of the amount paid